Housing Agency’s Computer Woes Put Aid Recipients in Limbo
Published: February 27, 2011
The Bloomberg administration is grappling with yet another embarrassing technology malfunction. This time, the glitch is plaguing the agency charged with providing shelter to poor New Yorkers.
The agency, the New York City Housing Authority, is struggling to install a $36 million computer system intended to process information related to thousands of New Yorkers who hold federal housing vouchers. As a result, some expecting to move into apartments with the help of the housing authority are now in limbo, while others seeking to reduce their share of housing payments are wondering how they will make rent
In the case of the housing authority, the glitches are connected to the latest phase of an ambitious program called NYCHA Improving the Customer Experience, or NICE. The program is designed to enable housing employees to access as much information as is available about tenants all at once, instead of using the current scattershot system, which has long been criticized as being slow and inefficient.
OR ANOTHER CITYTIME GATE ON IT HANDS ?
It seems "the gods" love those new computer systems that Bloomberg loves to install.
Also one could say "beware of "GEEKS" bearing gifts of technology"
Before there was the "Oracle at Delphi" there was Count Vampire J. Machiavelli